How We Collect and Protect Information

We may collect information you provide directly through forms, contact requests, referrals, assessments, applications, and other service-related submissions.

We also collect technical information when you use the website, including browser type, device information, IP address, page views, referral sources, and similar usage data.

We use information to deliver services, respond to inquiries, schedule appointments, support clinical operations, maintain records, improve the website, and communicate with you about services or updates.

We may also use information to monitor performance, troubleshoot issues, and understand how visitors interact with the website.

Our website uses cookies and similar technologies to improve the browsing experience and measure engagement.

We currently use Microsoft Clarity for website behavior analytics and Meta Pixel for conversion and advertising measurement. These tools may collect information about pages visited, clicks, navigation patterns, and other usage signals.

You can manage cookie settings through your browser. Disabling cookies may affect some site features.

We do not sell personal information. We may share information with trusted service providers who help us operate the website, administer services, process forms, host data, or communicate with you, subject to appropriate confidentiality and security requirements.

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

We may also disclose information when required by law, to protect our rights, to respond to lawful requests, or to support safety and legal compliance.

When we store or process protected health information in clinical data collection and in day-to-day operations, Autizum follows HIPAA standards and uses administrative, physical, and technical safeguards designed to protect that information.

Access to clinical data is limited to personnel who need it to perform their work, and we take care to use secure systems and appropriate access controls wherever feasible.

We retain information only as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required by law or legitimate business needs.

We use reasonable security measures to help protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Depending on your relationship with us and applicable law, you may request access to, correction of, or deletion of certain personal information, or ask questions about how it is being used.

If you want to exercise a privacy request, please contact us using the information below.

Our services may involve information about children provided by parents, guardians, or authorized representatives. We collect and use that information only as needed to provide services, manage records, and support care.

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.